We're here to support you on your wellness journey
Questions about payments, refunds, or subscription management
Contact BillingWe typically respond within 24-48 hours on business days
To cancel your subscription, go to your device's Settings > [Your Name] > Subscriptions > TendMe > Cancel Subscription. Your premium features will remain active until the end of your current billing period.
Make sure you've granted TendMe access to Apple Health. Go to Settings > Privacy & Security > Health > TendMe and enable the data types you want to share. It may take a few minutes for data to sync.
Open TendMe on your new device, go to the Premium screen, and tap "Restore Purchases" at the bottom. Make sure you're signed in with the same Apple ID used for the original purchase.
Currently, you can't change your companion after the initial selection. We're working on a feature to allow companion switching in a future update. Your companion grows with you!
Yes! Your health data is stored locally on your device and is never uploaded to our servers. We only use it to personalize your companion's behavior. Read our Privacy Policy for more details.
Premium includes: Mythical companions (Dragon), AI-powered weekly wellness reports, smart personalized notifications, advanced health analytics and insights, and priority customer support.